Custom Billiard Cue | Parma Hts, OH | 216.287.6216

Custom Billiard Cue – Cue Layaway Program Information

Our Cue Layaway Purchase Program is a great way to help you secure one of our cues with a small down payment. Below you will find information to help answer questions you may have and help guide you through the process. Cue Layaway is available on cues priced over $500.00.

To purchase a cue on layaway you will have to pay a 20 percent down payment of the cue you wish to purchase. If paying by PayPal remember to add the 3% service fee. The remaining balance will be divide into 12 monthly payments. Your payment due date will be on the fifteenth of the month. You will also be given up to 45 days before your first payment is due.

How It Works: After we receive your down payment and contact information we will email you your contract along with a payment schedule. Read and review the contract. Sign and date it, then mail it back to us. We will sign it, make a copy and mail it back to you for your records. Keep the payment schedule for your reference.

When we receive your down payment your cue will be moved to our sold page, packaged and stored until shipping after your final payment.

If for any reason you change your decision to purchase this cue you have 5 (five) days after receiving the contract to contact Custom Billiard Cue in writing for a full refund of down payment. Any fees applied for refund by funding source of down payment will paid by purchaser.

After 5 days for any reason you wish to cancel your contract you may do so in writing at which time you are entitled to A: merchandise equal to the total of all the money paid toward the purchase of the cue in the contract or B: cash refund in the total of 50 percent of all the money paid toward the purchase of the cue in the contract.

If you miss a payment date you have 10 days after the due date to make payment before entering into default. If you are having troubles making a payment contact us. We understand hardship and may be able to help.

If you enter into default you are entitled to A: merchandise equal to the total of all the money paid toward the purchase of the cue in the contract or B: cash refund in the total of 50 Percent of all the money paid toward the purchase of the cue in the contract. If you enter into default it is your responsibility to contact Custom Billiard Cue in writing to let us know how to proceed with your refund.

You can make extra payments or larger payments at any time toward the balance due to pay off your cue early. Any extra money paid 45 days prior to your most current monthly payment due will come off the back of the total balance due. You will always have a payment due on the fifteenth of every month until your cue is paid off.

There are no full cash refunds for cues purchased on our cue layaway program. We are as accurate as our calipers and scales when providing all the specs on our cues. We also provide several pictures from all angles. When you receive your cue if you are not 100% satisfied you have 48 hours in which to contact us to make arrangements to return your cue. After returning your cue in its original condition, you are entitled to another cue equal in value to all the money paid toward your cue or a 50 percent cash refund of all the money paid toward your cue.

We hope this information helps you in your decision making. If you have any more questions please do not hesitate to contact us.

Email: sales@custombilliardcue.com  /  Phone: 216-287-6216